GreekWin Terms of Use

These terms of use govern the relationship between GreekWin and every registered player. By creating an account, the player fully accepts these terms, which may be revised periodically. Players are advised to review this page regularly for updates on any changes.

1. Eligibility and Age Restriction

Use of the GreekWin platform is permitted exclusively to individuals aged 18 and over. The platform reserves the right to request identification documents at any time, in order to verify the player’s age and identity. Accounts found to belong to minors are suspended immediately, and any balance is returned in accordance with applicable law.

2. Account Creation

Each player is entitled to only one account. Registration details must be accurate and kept up to date. GreekWin reserves the right to suspend or terminate accounts that violate this rule, as well as accounts with false or incomplete information.

3. Bonus and Promotion Terms

All bonuses, including the 200% welcome bonus up to €3000, are governed by the following rules:

GreekWin reserves the right to void bonuses and related winnings if abuse, bot use, multiple accounts, or coordinated activity between players aimed at exploiting the promotion is detected.

4. Deposits and Withdrawals

Deposits are credited to the game account immediately after the transaction is confirmed. Withdrawals are subject to an identity verification process (KYC) before the first payout is processed. Processing times vary depending on the payment method, as detailed on the payments page. GreekWin reserves the right to request additional documents in cases of unusual activity or high withdrawal amounts.

5. Responsible Gaming

GreekWin offers self-assessment tools, such as deposit limits, bet limits, session time limits and the option for temporary or permanent self-exclusion. Players who recognize signs of problem gambling are encouraged to contact the support department or specialized organizations such as Gamblers Anonymous Greece.

6. Fair Play and RNG

All games on the platform run on certified random number generators (RNG), audited by independent certification bodies. Published RTP percentages reflect the long-term theoretical return of each game and do not guarantee a specific outcome in any individual session.

7. Limitation of Liability

GreekWin is not liable for technical issues arising from the player’s internet connection, third-party device failures, or interruptions due to force majeure. The platform makes every reasonable effort to keep the service available, but does not guarantee uninterrupted operation.

8. Account Closure

Players may request closure of their account at any time by contacting the support department. GreekWin also reserves the right to close accounts that violate these terms, retaining any legitimate balance available for return, unless otherwise determined by a fraud investigation.

9. Changes to Terms

GreekWin reserves the right to modify these terms at any time. Significant changes will be communicated to players via email or an in-platform notification. Continued use of the platform after such changes constitutes acceptance of the new terms.

10. Contact

For any questions regarding these terms, players can contact the customer service department via live chat or email, available around the clock.